RENTAL POLICIES

Click on a rental policy for more details
Mitchell Int'l Airport Shuttle Process
When your party arrives at Mitchell Int'l Airport, please contact our branch at (414) 489-6600. Your party will be met by one of our Rental Agents at the Baggage Claim Area 4 shuttle side. We will shuttle your party to our branch to complete all necessary paperwork.

Mitchell Int'l Airport After-Hours Drop-Offs
Return the car to the Clarion Hotel (414-481-2400) at: 5311 S. Howell Ave. Milwaukee, WI 53207. Please park in any available parking space in the hotel parking lot and lock the vehicle securely. Leave the keys at the front counter drop box in the hotel. They will have you fill out an envelope and put the keys inside the envelope. Tell them you will need the hotel shuttle to give you a ride back to the airport. Local customers not needing airport shuttle should return rental vehicle directly to the office at which you picked up from.

Cancellation Policy
Reservations are honored for up to one hour after the scheduled pick-up time. We ask that you contact our Reservation Center at (888) 587-7368 if you need to change the pick-up time.


A 14 day notice of cancellation is required or you are subject to a one day charge.

Fuel Purchase Plan
The rate you pay for your rental vehicle does not include the cost for fuel.

You can return the vehicle with the same amount of fuel that you received it. If you do not fill the gas tank upon returning the vehicle, you will pay Mayfair Rent-A-Car for refueling the vehicle to the original level.

Parking Tickets
The renter is responsible for paying for any and all parking tickets received while the vehicle is rented.

Cash and Debit Card Rentals
Cash and Debit Card rentals are permitted for compact to full-size cars, minivans, cargo vans and passenger vans. Premium cars and sport utility vehicles are not available for cash or debit card rentals.

All Acess and Prepaid Debit cards are allowed for final payment only.

Cash and Debit Card rental must meet the following requirements and be approved by the Branch Manager:

*Valid Wisconsin driver's license. The license must be 'Regular'. No 'Occupational' or 'Probationary' licenses are allowed. No out of state licenses are allowed.

*Renter must be 23 years of age or older.

*Utility bill from within the last 2 - 4 weeks. It must have the same name and address as the driver's license. There cannot be an outstanding balance.

*Payroll stub from within the last 15 days. It must have the same name and address as the driver's license.

*The entire cost of the rental plus an additional $250 deposit must be paid at the time of rental.

*Renter's personal automobile insurance will be verified with their insurance agent. The renter must have a
current, in force policy, with liability and physical damage coverage. If you do not carry either collision or liability insurance, we do offer the Loss Damage Waiver and the Supplemental Liability Insurance.

*No judgements for $500.00 or more can be filed against the renter in the last 5 years.

*No driving while under the influence violations in the past 3 years are allowed.

Additional Drivers
Additional drivers must meet the same requirements as the renter. A surcharge of $10.00 per day per driver applies.

Additional drivers must complete the Addendum to Rental Agreement Form and have their valid driver's license at the time of rental. No additional drivers may be added to a contract over the telephone. Photo copies or fax copies of the driver's license will not be accepted.

Renter Responsibilities
Renters are responsible for all damages to the rental vehicle and any third party claims for liability.

Renters are responsible for returning the vehicle at the designated date and time shown on the rental agreement. If an extension is needed, the renter is responsible to contact Mayfair Rent-A-Car and to pay all necessary additional deposits.

It is the renter's responsibility to understand what they are initaling and signing on the rental agreement; this includes any additional charges that may pertain to the rental. Our rental agents are trained to explain the agreement prior to the customer initaling and signing.

Extensions of Rental
At the time of pick-up, you will be asked the expected return date and time. Only the renter is allowed to extend the rental agreement.

If you choose to extend the agreement, additional funds must be available on your credit or debit card. If additional funds are not available or a payment cannot be made, a request for extension will be denied and the vehicle must be returned on the original return date and time. In order to extend the rental period, cash renters must make an additional payment for deposit at the branch the vehicle was rented.

The rental rate quoted is valid for the original rental period. In the event you do need to extend your rental, please contact our branch office for your adjusted rental rate.

Rental Agreement Violations
Rental Agreement violations include, but are not limited to:
1. Driving under the influence of intoxicants.
2. Operation of the vehicle by an unauthorized driver.
3. Failure to return the vehicle by the due-back date and time.
4. Failure to pay all charges at the time of return.

Clean-Up Fee Notice
We offer current model vehicles that have been cleaned and serviced for your driving convenience. We ask that you return this vehicle in the same condition that you received it. Vehicles returned excessively dirty may be subject to a minimum $75.00 clean-up fee.


Smoking and pets are not allowed in our rental vehicles.

Two Day Minimum Charge
There is a two day minimum charge on all luxury cars, sport utility vehicles, trucks, cargo vans, minivans and passenger vans from 3pm on Thursday - Saturday and during Peak times.

Age Requirements
Minimum Age: 21
Age 21 to 22 - $10/day surcharge applies.
All renters and additional drivers that are 21 or 22 years old are subject to an Underage Surcharge.


Driving Area
All rental vehicles are allowed to travel within the United States and Canada. They are prohibited from going to Mexico.

Deposit Requirements
Cash deposits are accepted.
The following are also accepted for deposit:
Debit Card, Traveler's Cheques, VISA Check, VISA, Master Card, AMEX, Discover, Direct Bill (with special approval)

Payment Methods
Mayfair Rent-A-Car, LLC accepts the following methods of payment:
Debit Card, Traveler's Cheques, VISA, Master Card, AMEX, Discover, Direct Bill (with special approval), Cash

Pick-ups and Drop-offs
No Charge Pick-ups and drop-offs within radius of 3 miles

Optional Charges and Coverage
Additional Driver
10.00 per day
70.00 per week
All additional drivers must meet age requirements.
Underage Surcharge
10.00 per day
70.00 per week
Loss Damage Waiver for Cars
449.70 per month
14.99 per day
104.93 per week
$14.99/DAY FOR CARS
$24.99/DAY FOR SUV's, TRUCKS OR VANS

The rental company agrees to waive its right to collect from the Renter for damage or loss related to the rental vehicle (because of an auto accident) as long as the terms and conditions of the contract are not violated. This product is not insurance.
Loss Damage Waiver for SUV's, Trucks and Vans
24.99 per day
174.93 per week
$14.99/DAY FOR CARS
$24.99/DAY FOR SUV's, TRUCKS OR VANS

The rental company agrees to waive its right to collect from the Renter for damage or loss related to the rental vehicle (because of an auto accident) as long as the terms and conditions of the contract are not violated. This product is not insurance.
Supplemental Liability Insurance
359.70 per month
83.93 per week
Protects the renter against claims made by a third party for bodily injury and/or property damage sustained as a result of an accident while the Renter is operating the rental vehicle.
Personal Accident Coverage
209.70 per month
48.93 per week
Personal Accident Coverage: Provides accidental death and accident medical expense benefit for the Renter and their passenger(s). Coverage is provided for the Renter during the coverage period. Coverage is provided for the passenger while within the rental vehicle only. The death benefit and medical expense benefit will both pay in addition to any other coverage that might be applicable to the Renter or passenger.
Personal Property Coverage: Protects against damage to personal effects owned by the Renter, as well as immediate family members of the Renter, who permanently reside in the Renter's household and are traveling with the Renter.
Global Positioning System (GPS)
9.99 per day
69.93 per week
The GPS is a global navigation satellite system that can be used freely and is used for navigation purposes.

Based on availability.
Infant and Child Seats
299.70 per month
69.93 per week
$9.99/day

Available at Airport-Cudahy location only.

Based on availability